2 jobs found

Your Challenge As a supply chain consultant, you equip customers with supply chain planning solutions. You analyze planning challenges, assist in the solution design, implement and validate the solution, and ensure a smooth go-live. Customers rely on your support throughout the entire project life cycle. You are responsible for: Finding clever  planning solutions  in collaboration with our solution architects to ensure an impeccable, high-quality implementation. Implementing  the solution from start to finish, together with the customer’s project team. Providing  expertise  during and after implementation. Training  customers so they get the most of their solution. Documenting the implemented solutions  by providing technical descriptions to your fellow consultants and functional notes to the customer . Although you’ll be visiting customers regularly (about 20% of your time), you won’t be...

Your Challenge As a user engagement consultant, you coach and guide our customers’ key users and planners to ensure the optimal use of the OMP planning solution. Your training helps them understand the fundamentals of supply chain planning. You also act as the first point of contact for key users, planners, and subject matter experts for tool-related questions. You are responsible for: Supporting key users and subject matter experts during functionality validation by preparing validation workshops and guiding the validation of all possible business scenario variants. Ensuring planning actions support the business objectives and KPIs defined in the design phase. Guiding the business process owner to refine planning activities into planning actions within all relevant constraints. Sharing best practices and useful tips and tricks for maximum planner satisfaction. Documenting the planning cycle into flow charts and clear instruction. Guiding...